Blog: From CRM to CXM

Customer Relationship Management or CRM has been used in a business to manage customer interactions for some time now. CRM is a model for managing a company’s interactions with current and potential future customers. It involves using technology to organize, automate, and synchronize sales, marketing, customer service and technical support in to one easy to understand programme.

Tags: Kate Doodson Cosmic IT CRM CRX managing your customers

£2.5 million boost to Wiltshire’s rural businesses thanks to major investment in Superfast support

The new Superfast Business service, which launched this month in association with Wiltshire Council’s Wiltshire Online programme and delivered by Business West, helps businesses learn about and take advantage of opportunities that digital technologies and fibre-optic broadband present.

 

The service will work with small to medium-sized businesses primarily in rural areas, which are already benefiting from good connection speeds or where superfast broadband is due to be installed.

 

Tags: business support superfast broadband Wiltshire Digital technology help for business

£3.3million boost to Gloucestershire’s rural businesses thanks to major investment in Superfast support

The new Superfast Business service which launches this month in association with Fastershire and delivered by Business West helps eligible businesses to learn about and take advantage of the opportunities that digital technologies and faster broadband present.

The service will work with small to medium-sized businesses primarily in rural areas, which are already benefiting from good connection speeds or where faster broadband is due to be installed.

Tags: business support superfast broadband Gloucestershire Fastershire Digital technology help for business

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