In planning a journey we would, at some early stage, consult maps in order to optimise the route we plan to take. On a journey to maximise the benefit from an investment in Superfast Broadband, it is your business process maps that are likely to underpin your planning. Mapping your business processes makes these clearer, allowing you to visualise them and enabling you to review and optimise the routes the processes take to make your business more efficient and effective in delivering results for your customers. Business Process Mapping (BPM) is a base for subsequent improvement work. By understanding and using BPM you can make your business more efficient and it will help to ensure that any subsequent innovation and change management – both within the business and within your supply and demand chains – is more effective.
SFB Guide to Business Process Mapping
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