Knowledge management (KM) helps a business to identify, extract, and use the knowledge held within it - whether by people, in documents, in IT systems, or elsewhere. In this guide we examine some principles of knowledge management, the benefits of KM for the business, and some technology and human approaches to knowledge management. We also look at some examples of how KM could benefit businesses of different sizes in practice.
SFB Guide to Knowledge Management
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Wednesday, May 21, 2014 - 14:05
Thursday, May 22, 2014 - 10:05